Two Words that Change Everything

Running ShoesLast week my life flashed before my eyes. After 1500 straight days of running, I almost had to stop because of an injury. I hurt my hip lifting weights, and I found myself struggling just to roll out of bed. For 3 long days, I slowly laced up my running shoes and headed out the door for the slowest of runs. Somewhere in the middle of my 11-minute miles, I realized that my outlook for the last 4+ years has been entirely wrong.

Most days, as I head out the door at 5 a.m. or 5 p.m., my wife hears me say, “I’ll be back in a bit – I have to go run.” It took an injury for me to realize that I don’t have to run, rather I get to run. I’ve been very fortunate to avoid injury over the last few years, with only minor aches and pains, and I’ve been guilty of a lack of gratitude for the opportunity to run each day.

Whether it’s exercise or life, the moment we replace “I have to” with “I get to“, we unlock gratitude and start to see challenges as opportunities.

There are many things that we dread doing. As I look at my office window, I know I need to mow the lawn, and it’s not something that excites me. But the moment I realize that I get to mow the lawn, I’m able to be thankful for the house where we live and the yard where my kids can play.

It’s exhausting to consider the demands of things we have to do. However, the moment I say, “I get to ______”, my outlook and attitude changes.

  • I get to make another sales call
  • I get to put together another report for my manager
  • I get to clean the house
  • I get to clean up after the kids (we may just leave this one in the “have to” category)

When we start to see things we have to do as things we get to do, our gratitude allows us to approach them with enthusiasm and excellence.

Thankfully, it only took a few days for my hip to recover. But my hope is that I remember what it was like to be injured so I appreciate every opportunity I get to run in the future.

By changing our words, we change our outlook, and only then can we change our lives.

 

3 Life Lessons from the Basketball Court

This weekend’s NCAA Final Four brings out the best that college athletics has to offer.

It’s been almost 15 years since my last college basketball game, and the lessons I learned in college sports have helped me in life and in sales.

In August of 1999, I stepped on campus with the goal of making a college basketball team. Leaving a small west Texas town, I came to a school hundreds of miles from home as a walk-on with only the promise from the head coach of a chance to tryout to make the team.

We started with 20 walk-ons, all with a single goal — making the team. We went through tryouts, practices, weight training, and conditioning sessions. In the end, there were 2 of us that made the roster.

msu-roster

Over the course of the next 3 years, I went from walk-on to scholarship athlete. But the lessons I learned playing have stuck with me and prepared me for new challenges. Looking back, the 3 reasons I made the team are the same qualities that lead to success in sales, in business, and in life.

  • Grit
  • Resilience
  • Coachability

GRIT

Grit involves staying determined and persisting when faced with rejection or lack of progress. As a walk-on college basketball player, you have to develop a sense of grit to believe that the time and energy your putting in will eventually lead to results. Ultimately, the sacrifice I made – putting in the work and staying focused on the goal of playing a college sport – paid off and I made the men’s basketball team at Midwestern State University.

In life and especially in sales, you have to know that you’ll face rejection and discomfort. The ability to stay determined and focus on the goal allows us to keep moving forward, even in the face of discouragement. It can be easy to get down and lose hope, however having experienced success because of grit in the past reminds us of what is possible, even when the odds are not in our favor.

Resilience

Resilience and grit go hand in hand. When you get knocked down, do you stay there, or do you scrape yourself off the floor and go at it again? Getting knocked down is inevitable, but getting back up is a choice. And getting up with the right attitude is even more important.

In sales, we face ups and downs. The market changes. Our product has technical issues. Potential customers show us the door. Resilience is getting up again each time we experience a setback and giving it another shot. When you fail and when you fall, can you regroup and bounce back with the same attitude and enthusiasm you had when you began?

Getting up when you get knocked down is possible. Regaining the courage and enthusiasm to go at it again is what takes resilience to the next level.

Coachability

As a walk-on, you have to be coachable – willing to listen, to learn, to adapt, and to do whatever is asked, without questioning or complaining. The ability to take positive and negative feedback and make the changes is one of the quickest ways to earn credibility and respect.

To be successful in your job, you have to be coachable. Listen to those who have been successful and emulate what they do. Whether it’s a manager, a leader, or a colleague, when you step into a role for the first time, you have to do so with gratitude and the willingness to learn.

When you combine coachability with gratitude and humility, you have the opportunity to improve and make a difference.

Developing the walk-on mindset

Trying to make a team by walking on is not an easy thing to do. You have got to show up early and stay late and improve every day. You have to do the little things while showing grit, perseverance, and resilience. Learn to lead up and influence those around you with your example and enthusiasm. Figure out how to add value to those around you by your actions and attitudes.

As we watch the Final Four this weekend, I hope we see the best that college athletics has to offer.  The games are fun to watch. The stories are captivating. And the lessons we learn last long after the final horn sounds.

Develop a sense of grit, bounce back when you fall, and be coachable. Use the mindset of a walk-on to make a difference in your life and the lives of those around you.

 

The Power of Reflection

It was Monday, January 2nd, and my daughter in my office asking me to print off another coloring page. With it being the start of a new year, I wanted my 7-year-old to set her goals for a new year and think about what she wanted to accomplish. So before I printed off another Christmas Puppy coloring page, I did a quick Google search for “Kids Goals Worksheets”. She was not as excited as I was when I handed her the page, but she headed over to the table and started to write.

kids-goals
Link

Of the 3 kids goal sheets that I printed off, one of them caught my attention. This page caught my attention. In the past, I simply move from Dec. 31st to Jan. 1st and start to think about the coming year without reflecting on the last 365 days. As I tried to help my daughter think through the questions, it hit me that I should be doing the same thing.

As we think about the year that just concluded, this exercise requires us to take inventory and assess where we’ve been before we think about where we want to go. I decided that if this is good enough for my 7-year-old, then it’s good enough for me.

OUT WITH THE OLD (2016)

2 Favorite Memories 

3 Things I’m Grateful For

1 Hard Lesson I Learned

1 Thing I Did This Year That I’m Proud Of

IN WITH THE NEW (2017)

3 Places I Want to Go

2 Ways I Can Help Others

1 Thing I Want to Get Better At

3 New Things I Want to Try

As we get older, the comes a day when we quit dreaming. We quit asking ourselves, “Where do we want to go?” or “What is something new I want to try?”. Goals are important, and looking back allows us to formulate a vision for the future. If we allow ourselves to dream, it gives our goals meaning and purpose.

So this January, as I start planning for 2017 and put my goals down in writing, I wanted to take a moment to reflect. By asking these simple questions, I’m able to reflect on the good, the bad, the challenges, the lessons, and the opportunities from the last year. We don’t drive looking out our rearview mirror, and in the same way, we shouldn’t all our energy dwelling on the past. However, the past gives us perspective and helps look ahead if we understand where we’ve been.

In the end, my daughter put down her answers and earned another coloring page. She may forget coloring another My Little Pony page, but I hope she sees the value of reflection and the power of goals.

I hope we all live intentionally with vision and purpose in 2017!

Milestones – Day 1400

Milestone days generally lead to blog posts. I’ve been absent from the blog for too long, and I’m getting a jump on 2017’s goals by writing today. img_3949

On Dec. 16th, 2016, my running streak hit day 1400. Some days are easier than others, and I’ve looked forward to this day for a long time. I don’t believe it’s a coincidence that today’s run coincided with the 1-year anniversary of a new adventure.  and I’ve been blessed with good health and freedom from injuries. In addition, I’ve been blessed with a wife that allows me to continue a daily endeavor that could be diagnosed as obsessive-compulsive.

Over the last 1400 days I’ve been blessed with good health and freedom from injuries. In addition, I’ve been blessed with a wife that allows me to continue a daily endeavor that could be diagnosed as obsessive-compulsive.

Some runs are for learning and listening to podcasts to maximize my time. And some runs are just me and a lonely road at 5 a.m. In the silence, there is room for reflection and prayer. This milestone run was a time to look back at the journey over the last year and to see God’s guidance along the way.

As I look back on the past year, I’ve seen God work in my life in ways I could never imagine. From losing a job to starting over, the last 365 days have had their ups and downs. When I started this streak on Feb. 13th, 2013, I think God knew that this is what I’d need to help get me through a tough year. Friday’s 7 miles gave me the opportunity to look back at the last year and look forward to the future.

In 2017, I’m looking forward to documenting more and sharing the lessons I’ve learned from running and trying to be intentional in life. Watch for more posts on the blog, and I hope I can bring value, encouragement, and inspiration to all who reay. See you down the road…

 

E.P.I.C. Students – 7 Tips for Implementing Classroom Technology

It was 20 years ago that I first stepped foot onto a college campus. As I spend more time on college campuses, it’s amazing how much students and classrooms have changed over the last 2 decades. We had little access to technology, and if we wanted to call home, we had to wait in line at the one pay phone in the dorm.Technology Blog Pic

Contrast this experience with what students see today.  Almost all students step on campus with at least one connected device, and most have access to two or more. Classrooms and buildings have been updated with WiFi to keep students connected. Instructors plan and design lectures to be interactive as technology has allowed us to communicate and engage students.

Since becoming a teacher in 2004, I have seen various technologies come and go. Sometimes technology changes the way we do things for the better, and sometimes technology just changes how we do things. Our students today come with a different perspective and background even compared to those from just 10 years ago.

Dr. Tim Elmore has done a vast amount of research on today’s students (http://growingleaders.com/tim-elmore/). He describes today’s students as E.P.I.C.

Experiential – students prefer a guide on the side rather than a sage on the stage.

Participatory – these students grew up with American Idol and are accustomed to having a “vote”.

Image Rich – “Screenagers” – this is the language of the 21st century.

Connected – they view technology as vital – comparable to air and water.

As we think about this EPIC generation, we can begin to plan new ways of instruction and engagement in our classes. One of the most powerful ways that I’ve used technology to impact students is by incorporating a student response system. In my time at i>clicker / REEF Polling, I have seen how students can participate and stay connected, while using technology in an intentional and purposeful way.

The rest of this blog will look at 7 ways to get the most out of your student response system.

Explain Why

Author Simon Sinek, discusses the importance of “Why” in his book Start with Why. When we explain the why, we plant the seeds for success and students begin to buy in to what we are trying to accomplish. As you share your goals with students, your “why” may include the following:

  • Promote participation and attendance
  • Provide and receive instant feedback
  • Foster community
  • Increase engagement
  • Assess comprehension
  • Generate discussions
  • Enhance conceptual understanding
  • Provide students with additional resources.

These are just a few ideas of why we would want to use a student response system with our EPIC students.

 

Set Expectations Early

To be clear is to be kind. By letting know students what to expect, we remove surprises and set ourselves up for success. Let students know what they need to bring – i>clicker, phone, or laptop – and let them know early on how to access. Use your syllabus and Blackboard to share useful tips and information as well as resources and support.

You might also consider dropping the lowest 5-10 scores. This encourages participation and allows for challenges that arise over the course of a semester (i.e. forgot their i>clicker or phone). This is also a great time to discuss academic integrity and cheating.

By setting expectations early on, we help set students up for success and lay a solid foundation for a successful semester.

 

Use for more than attendance

Use for more than just a replacement of a sign-in sheet. The SAMR model is a great illustration of the hierarchy and goal of technology. If we simply use technology as a substitute for an older way of doing things, then we fail to get the most out of technology.

As we move along the spectrum, from Augmentation, to Modification, and the ultimate goal of Redefinition, we have a chance to do things with technology that were not possible prior to that technology being available.

For example, in a class of 200 students, if we only use a clicker to take attendance, we’ve simply substituted what we used to do with pencil and paper. However, if we ask questions, allow time for discussion, and provide instant feedback for students, then we begin to redefine teaching and learning with technology.

If we leverage the technology available, we can help students learn and succeed, and we ultimately create more engaging classrooms.

 

Allow time for discussions

One of the best examples of discussions comes from an instructor using REEF Polling at the University of North Texas. She gives students a question about the best choices of breakfast foods. She then presents new information and allows students time for discussions. Finally she asks the same question again to students. She is able to see the shift in students’ thinking, and students are able to see their progress.

Breakfast pic question

Use for more than just multiple choice

While mobile technology sometimes allows for more types of questions (target and open-ended), physical clickers can also allow students to answer numeric and short answer questions. While may not ask students to type “War and Peace” with their a clicker, if we can have them answer different types of questions, we’re more likely for them to be engaged and participate.

Short answer question

 

Review/Recap or Exit Poll

As class ends, ask students a final question to assess whether or not they got the main point. You can also allow students to ask their own questions or provide feedback on what they’d like to see next class.

  • Did students get it?
  • Are we ready to move on?
  • Did the activity work?
  • How did I do?

 

Extend use beyond the classroom

Encourage students to access information and review after class. If you sync your scores to Blackboard, remind students to check to see how many points they received. If students are using REEF Polling, have them review sessions to see questions that were asked.

Student Review

 

Looking ahead to a new semester

Technology, when used effectively, increases the chances of making a difference with our students. As we look to a new semester, we have a new opportunity to reach students and impact future generations. Technology opens doors and allows us to do new things with our students.

Our students today are Experiential, Participatory, Image rich, and Connected. Knowing this will allow us to plan, prepare, and implement technology in a powerful way to engage our students and transform the landscape of education.

 

Note: The above article was modified from a webinar I recently hosted entitled 7 Strategies for a Successful Student Response Experience.

Webinar pic

How to Lose a Sale and Gain a Customer (for life)

Are we serving our customers or just selling to them?

Everything’s bigger in Texas, and that includes the heat and the mosquitoes. With the recent rains we’ve received over the last 6 months, mosquitoes have set their sights on any who venture outdoors. As we prepare to wage war against these pesky pests, we recently contacted our pest control company to see how they could help. Lawn

My wife called our pest control company and talked to the sales rep. She asked about the mosquito treatment we’d recently seen advertised. The sales rep had a hot lead and could have sold us on any package he wanted. He could have zinged us with the Zika virus or warned us about West Nile. Instead, he asked us questions, told us the truth, and didn’t sell us a thing.

He asked questions about our house and location, and he realized that an additional service was not a good fit. The truth is that they could sell us an something extra, but it would not do help any more than what we were already doing.

The sales rep could have easily sold us a service and made a commission. However, by telling us that we might not benefit from what they provide, he gained our trust, and more importantly our loyalty and referrals. We were happy with their service before, but by telling us the truth and NOT selling us a product, they created a customer for life and one who will refer others.

How many of us would walk away from a sell or a deal because we value our customers and seek to serve them? If we add value, serve our customers, and seek to solve their problems, we may not always make the initial sale. But if our goal is long-term success and relationships, the sell we turn down today may lead to the customer that sticks with you for life.

12 Reflections on 1200 Straight Days of Running

IMG_3328It started off as an ordinary February day. To be honest, I don’t remember much about the day itself, but looking back now I wish I’d paid more attention. On a typical week, I’d hit lift weights at the YMCA and find time to run 2-3 times during the week. This day was like most Friday’s, but 3 years later, Feb. 15th, 2013 is the day this whole madness started.

Today marks day 1,200 of my Running Streak – meaning I’ve run every day for the last 3+ years (minimum of 2 miles). I never planned this; it just sort of happened. I guess I thought I’d try to run every day for a week. That week turned into 2, then 3, and before I knew it, I was approaching 100 days of running.

So here we are 171 weeks later still going at it, and not knowing how to quit. Looking back, here are 12 takeaways from the last 1200 days.

  1. You have to be intentional.
  2. Some days are easier than others.
  3. The best way to run in the morning is to set out your clothes the night before.
  4. My wife deserves 95% of the credit (She’s a saint!).
  5. Habits – good and bad – are hard to break
  6. Cruise ships are much more fun to run around than hotel parking lots.
  7. Texas summers are miserable.
  8. I’m a much more pleasant person when I run in the morning.
  9. “What we’re doing here is not a mark of intelligence.”- Jon Simpson
  10. I’m very thankful for hotel treadmills.
  11. My dad is my hero – at age 73, he’s averaged 3 miles a day for the last 365+ days.
  12. Set goals and celebrate milestones.

    IMG_2927
    Lily deserves a gold star for joining me on most early morning. 

It’s not an exhaustive list, but it’s a quick snapshot of observations over the last 3 years. I never set out to take on such an endeavor, but now that I’m here, I suppose we’ll keep going.

Over the next 100 days, I’ll probably complain about the heat and humidity of Texas summers for 90 of them. And for the other 10, I’ll most likely be on a treadmill somewhere.

So bear with me as my twitter feed is 90% running, and the next time you see my wife, make sure to congratulate her for enduring and supporting such nonsense.

Happy Streaking!

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